Monday, August 24, 2009

Proof There Still Exists Obliging (and Efficient) Clerks

Now not all blogs are as provocative as I would hope. But still each some miniscule way.

This story is about an obliging store clerk trained well in public relations. It started when an item caught my eye in this week’s grocery flyer – “Breakfast sausages thawed for your convenience” –at a giveaway price.

Now Hub and I might eat 2-4 sausages at a sitting, so I thought to myself, “I need to buy some of these. Not ‘thawed for my convenience’, but frozen.”

So I went to grocery meat counter and asked for the sausages on sale – “frozen, if you don’t mind.” The attendant rummaged the cooler.

“Truly sorry, madam,” he said, “but we have no frozen sausages.”

“That’s okay,” I said. “Still thanks for looking.”

I turned to leave. The attendant caught at my sleeve. “Wait,” he said. “Are you able to come back tomorrow?”

“Certainly,” I said. “Will more be coming in tomorrow?”

“No,” he said. “But I will freeze some for you tonight and you can pick them up tomorrow.”

Not too many employees in retail outlets that obliging, are there? Also not too many butchers so poorly trained in fitting ways of handling fresh meat.


Dick said...

Once the rule, now the exception. I rejoice in your good fortune, Roberta!

Pauline said...

But R, if the sale was all about the thawed sausages (which, once thawed could not be refrozen, I presume), why would there be frozen ones still available at the sale price? See? I would have been as confused as that clerk, lol.

Roberta S said...

Yes, fortunate, Dick. At the most unexpected times. Problem is I don't like the idea of meat thawed and frozen, then thawed and refrozen. Thanks for visiting Dick. I do like the lighter look at your place.

Roberta S said...

I guess, Pauline, when the ad says "thawed for your convenience", that is not a strong enough remark for me to think it is related to the price. And indeed it wasn't, because before I left the store that day, another attendent at the meat counter called me back to the meat department and handed over a 5kg box of frozen sausages (at sale price) from the freezer. To my satisfaction, sausages shipped frozen from the plant and they will remain frozen until I choose to use them.

But you made a reasonable point -- it was an ad that could have been interpreted either way.